Terms and Condition

terms

Gokyo Treks & Expedition Pvt Ltd is a registered limited company in Nepal, established under the laws of Nepal in 2006 AD. Our agency registration number is 39829/2006. We specialize in travel, trekking, and expedition services within Nepal. You can find us at Bal Kumari Marga, House Number – 471/64 (first floor), Ranibari -26, Kathmandu.

We are a team of expert licensed local guides based in Kathmandu, Nepal take pride in being a trusted local company. Our mission is to provide exceptional service to our clients while keeping costs affordable.

Our commitment to enhancing tourism drives us to continually improve and excel in our services. Your satisfaction is of paramount importance to us, and we gladly accept your bookings under the terms and conditions outlined below.

General Booking Condition

To book on an exciting trekking and tour adventure in Nepal, Tibet, and Bhutan, please provide a photocopy of your passport. Likewise, 10% deposit of the total trip cost require to confirm your booking.

This deposit is a non-refundable once paid and will be utilized to secure essential reservations, including accommodations, transportation, trekking permits, and other necessary arrangements. However, the remaining balance for your trekking tour payment can be settled upon your arrival in Kathmandu, just before the commencement of your journey.

Supplement Charge

Basically, during the holiday, We provide the rooms or tents on a twin or double occupancy basis. For those who prefer a single room during the trekking and tour in the Nepal Himalayas, a single supplement charge will apply.

This additional fee covers the cost of single accommodation throughout the trip. Please note that availability of single rooms may be limited in some remote locations, and we advise early booking to secure your preference.

Last-Minute Reservations

For travelers seeking to make last-minute bookings, we are pleased to accommodate such requests for trips within Nepal. To secure a last-minute booking, please ensure that the reservation is made at least 24 hours prior the scheduled departure date of your chosen trip.

In this case, we request the clients to make a full payment for the trip immediately upon confirmation. Have in mind that last-minute bookings are not applicable for trips to Bhutan or Tibet. We look forward to assisting you in planning your adventure.

Trip Postponement

If you need to postpone your trip to Nepal for personal reasons, please notify us in writing at least 45 days in advance, including your desired new departure date. Despite that, once we receive your request, we will transfer all reservations to the new date.

We understand that unforeseen circumstances may arise, and there will be no additional costs for rescheduling unless changes cannot be made for the new date.

Cancellation Policy

If you have booked with Gokyo Treks and Expedition and need to cancel your reservation, please notify us in writing at least 2 weeks before your departure date, except for Everest treks.

For Everest treks, please notify us at least 1 month before departure, as we purchase Lukla flight tickets months in advance to secure your seat on earlier flights. We process the cancellations request upon receiving a valid written notice. The date we receive your cancellation request will determine the applicable charges.

Please note that the 10% deposit you paid at the time of booking will serve as the trip cancellation fee and is non-refundable. This policy takes effect immediately upon confirmation of your booking.

Similarly, If you have paid more than the 10% trip deposit, we will deduct the deposit from the total and refund the remaining balance to you. However, in cases of genuine reasons such as injury or serious illness, you may either postpone your trip or transfer your booking to another eligible person.

Later deposits, for any reason, if you choose a trip with other company without using our services, we are not liable to refund your deposit. We appreciate your understanding, as our policies are designed to maintain the integrity and fairness of our pricing structure.

Passport and Visa Requirements

It is essential for all clients to possess a valid passport with a minimum of 6 month’s validity from the date of your return. You can obtain the Nepalese visas either from the Nepalese Consulate in your home country or upon arrival at Kathmandu Airport. Please note that the cost of Nepalese visas is the sole responsibility of the clients and should be factored into your travel preparations.

MODE OF PAYMENT

You can make the payment either by wire transfer or via credit card. We accept the following online payment systems. While making a payment, please fill in the required information and pay the specified advance amount for the given trip.

We request a 15% advance deposit to confirm the tour. Once you make the payment, you will receive an invoice, and we will communicate further steps via email.

SWIFT/ WIRE TRANSFER:

The bank payment details are authorized by the official bank account of Gokyo Treks & Expedition Pvt Ltd.

A. Bank Payment Details:
Beneficiary Name: GOKYO TREKS AND EXPEDITION PVT.LTD.
Account Number: 13201100003919 (Currency type: USD)
SWIFT: NIBLNPKT

Have in mind that the bank service charges related to submitting a deposit are the responsibility of the client.

B. Payment through CREDIT CARD:

Please open the link, for the payment by credit card, it’s 3D secured.

Note that Tourist can also send funds through the Western Union Money Transfer which is the fastest and easiest way to send the fund to Nepal. It’s hassle free however we send your invoice confirmation once we verify receiving the funds.

Guaranteed Departures

When you book a trip with us for a specific departure date, we ensure that your trip will proceed as scheduled. Even if the group size falls below the minimum requirement due to unforeseen circumstances, we will still run the trip. The Gokyo Treks and Expedition team is committed to accommodating your travel plans according to your chosen time and schedule.

Physical Fitness

Your health and well-being are of utmost importance, especially when embarking on a Himalayan adventure. To fully enjoy and conquer this journey, it is essential that you are in good physical and mental condition. We encourage you to measure your current health and fitness level to ensure that you are adequately prepared. Our goal is to make your trip a remarkable and unforgettable experience, and we want to help you achieve that.

Risk and Liability

While we strive to provide top-level services and ensure a hassle-free holiday, certain factors beyond our control may necessitate changes to the itinerary. These factors can include government restrictions, natural events like landslides or floods, political unrest, flight cancellations, delays, sickness, or accidents. Some of our trips involve adventure and inherent risks, and it is important to understand that you assume personal responsibility for any damages, injuries, or unforeseen circumstances during the trip. Additional costs arising from such situations will be the responsibility of the clients.

Amendment in Cost

We at Gokyo Treks and Expedition Pvt Ltd reserves the right to adjust trip prices as posted on our website. This may occur in response to unforeseen circumstances or external factors, such as sudden changes in exchange rates or government actions. We make every effort to maintain price updates and also offer seasonal trip discounts to accommodate your budget and preferences.

Injuries and Evacuations

Please note that Gokyo Treks agency does not assume responsibility for injuries, physical conditions, or other medical issues that may arise during the trip. Additionally, your package cost does not include personal client insurance.

Travel Insurance

To ensure your safety and health during your activities, all clients require to have travel insurance that provides comprehensive coverage. This insurance should encompass personal injury, medical expenses, repatriation expenses, helicopter rescue, and coverage for any illnesses that may arise during your trip. Travel insurance is useful; it’s better to be safe than sorry. Gokyo Treks Agency strongly advises obtaining insurance from a reputable company in your city or country.

Be Responsible for Your Trip

In mountainous regions like Everest and Jomsom in Nepal, domestic flight delays due to adverse weather conditions can occur. In such cases, Gokyo Treks will provide accommodation and meals (as per package) in the departing city before your trip.

We reserve the right to adjust trek routes or use alternative transportation in the event of extended delays, without affecting the trip cost. While we do our best to assist with missing international flight connections, any associated costs will be borne by the clients.

Responsibility for the Clients

During your trip, our tour/trek leader, representing Gokyo Treks, holds complete authority. Any unlawful acts committed by clients may result in their removal from the tour, with no refund provided in such cases. Your cooperation and adherence to local laws and guidelines are essential for a safe and enjoyable journey.

Personal Belongings

During your trip, our agency team will take every precaution to ensure the safety of your belongings. However, in the event of loss or damage to your luggage or personal property, we donot accept responsibility for such occurrences. Please take extra care of your possessions during your journey.

Advertising and Publicity

We may feature client photos and videos on our websites for promotional purposes without prior notification, but we commit to keep your personal privacy.

Warning!

Gokyo Treks and Expedition Pvt Ltd terms and conditions are applicable only if you book your trip with us directly. If you book your trip through any of our travel agents or third party, you shall be liable to their terms and conditions. If any quires relate to terms and conditions please feel free to Contact Us.