Gokyo Treks & Expedition Pvt Ltd, a limited company incorporated in NEPAL. Trading as travel, Trekking, and as well as Expedition operator agency. Registered Number 39829/2006 whose working address is at Bal Kumari Marga, House Number – 471/64 (first floor), Ranibari -26, Kathmandu. It is a trusted local company run by a team of expert licensed local guides network based in NEPAL to offer the best possible service at a low cost to our clients.
With an aim of making tourism enhance, we put our all action into making our service better and superior. Your satisfaction is our top priority and accepts your bookings under the following terms and conditions.
During the tour
In case you commit any unlawful act during your travel, trek, or tour, you are compelled to leave Nepal. We at Gokyo trek agency are not liable for any kind of refund.
Your personal belongings
If you are taking any types of electronic devices such as cameras, drones, or laptops, carry yourself. The agency GTEPL will not liable for any damage or loss of your luggage or property. They are at your own risk.
Supplement Charge
On holiday tours or trek packages, rooms or tents are provided on a twin-sharing basis. Thus, a single room supplement charge will be imposed on a client who does not have another tour participant to share a room (tent in camping trekking) with.
Change in Price
We reserve our rights to change the price/cost under various circumstances. Though our action will be reasonable in the case of some circumstances such as a radical change in foreign currency fluctuation, government actions, inflation, etc. And we are not liable to answer anyone for our actions.
Flight delay and Cancellation
Flight delays and cancellations are quite often during the bad weather condition in remote areas in Nepal. They are particularly in Dolpo, Jomsom, Everest region, Annapurna region, Simikot, Jumla airport, etc. Thus, it is advisable to carry some extra money to buy food and accommodations in case of delays. Gokyo Trek agency is not responsible for any of the additional expenses.
Payment Conditions & Methods
You are requested to deposit about 15% of your trip price as a minimum per person per trip for your booking to be confirmed. Please note that increased deposit requirements apply for some trips. If your booking is made within 30 days of the departure date then the full amount is payable at the time of booking.
The customer should pay all the due payments at least 12 hours prior to the trip departure. However, if you do not pay your balance by the agreed time, the Company reserves the right to cancel your booking or pursue any unpaid monies.
Likewise, there is a payment method to confirm your holiday with Gokyo Treks. Payment is possible through a SWIFT transfer [Bank transfer]. We also accept Visa, Mastercard, American Express, and Union pay however, clients are liable to pay all those transfer-processing fees from their side.
Cancellation Policy,
If you cancel your trip with Gokyo Treks agency, please be informed that the 15% deposit you made upon booking the trip with us will be considered a trip cancellation fee. And this policy is effectively applicable right after you confirmed your booking with us. The 15% deposit is non-refundable.
And if you have paid more than the trip deposit, we shall reduce the 15% trip deposit from that amount, and the remaining balance will be refunded to you via the original payment method. Have in mind that confirming the trip with Gokyo Treks and Expedition is considered as you agree with the terms and conditions.
Postpone the trip is FREE
If the cancellation is due to you having COVID-19 “flu-like symptoms”, supported by a medical certificate, OR due to any travel restrictions imposed by the national or local government we will hold the entire amount paid by you as a credit for a future trip.
You can choose any dates that are convenient for you and travel whenever you want. We are offering our clients a trip postponement without applying any charge.
Incomplete trek/tour
Gokyo Treks agency is not liable for any refunds in case of any incomplete trek, tour, expedition, or complete tour prior then planned or whatever the reason from the customer’s side.
Unforeseen Circumstances
In case, If your trip gets canceled due to any unforeseen circumstances like war, natural disasters, or unfavorable climatic conditions, we arrange another trip. So no worries.
Risk and Liabilities
Tour trek conducts under the exacting guidelines and strict rules of the travel industry board in Nepal. We are not liable for any modification or cancellation of the trip under an unavoidable condition like a modification in rules and regulations of the country, government restrictions, cancellation of flight, delay, natural disasters, political instability, sickness or accident, the breakdown of the vehicle, etc. If extra cost arises due to such circumstances, clients are borne themselves. Therefore, we highly recommend buying travel insurance.
Buy a comprehensive travel insurance package before you travel to Nepal Himalayas. The insurance must cover all the medical expenses, trip cancellation, personal accident, emergency evacuation, loss of gear and natural calamity, damage or theft of baggage and personal effects, etc.
Warning / Travel alerts
The terms and conditions as described above are applicable only if you book your trip with us directly. If you book your trip with us through any international travel agent or a third party, you shall be liable to their terms and conditions.
No Copying or Editing
No material from the GokyoTreksNepal site might be altered, republished, downloaded, replicated, imitated, posted, shown, communicated, performed, authorized, used to make a subsidiary work, moved, sold, or disseminated in any capacity, without our earlier composed assent. You may not cause or mirror any material on this site on some other server or other areas. Unapproved utilization of any such material on some other site or PC climate or somewhere else is disallowed.
Protection Policy
Consistently your data will be treated as per Gokyo Treks’ Privacy Policy, which is fused by reference into this Agreement. See the details about Privacy and Policy
Coronavirus (New Varrient) Travel Protocole Questions/Answer
Who will take care of the expense in the event that I get quarantined by the local Government of where I am venturing out to?.
Answer: If you will have symptoms of Coronavirus (covid-19) when you voyage, under those conditions, we will help you in looking for clinical assistance according to the counsel of well-being authorities. Quarantine – Isolate may exclude contingent on various nations and their approaches. In the event that you isolate in any spot other than your home country, at that point we will help you contact your family members and family in pressing cases. A large portion of the movement protection doesn’t cover the Covid-19-influenced territory. You can contact your Travel Insurance supplier for more information.
My trip itinerary is for later in the year what shall I do? Shall I cancel?
Answer: The Coronavirus circumstance is evolving regularly. In a couple of months, the conditions might be different. On the off chance that all is great, we will work so keep in contact with us and we will refresh you. Along these lines, no compelling reason to cancel at this moment.
Do you take any appointments at this moment?
Answer: Yes we will take appointments right now yet not ahead of time. In case the conditions are bad we can cancel and that doesn’t make any misfortunes to customers.
Have in mind that our protocols are guided by Nepal Government regulations, WTTC (World Travel & Tourism Council), UNWTO (World Tourism Organisation), and include personal protection, extensive disinfecting, and physical distancing measures.
Where can I store luggage for a day tour? Can I leave my luggage at the front desk?
You may store your luggage at the front desk if you arrive before the 12:00 noon check-in time. Leave your bags and explore the city for a few hours while you wait to check in. Tourists can also leave their luggage at Gokyo Treks and Expedition Office for safe in case they wish to explore the city tour for a longer time. However, if you going on a trek route and you have something that you don’t want to take on a trek, you can drop it in the office for safe storage. Tourists can store their baggage at the Gokyo Agency office for free.
In addition, there is not special place for safe storage in Kathmandu and Bhairawa international airport yet where tourists can store their suitcases or any type of baggage for a short day tour while waiting to get other flights. In this case, we advise you to book a hotel nearby the airport and store your luggage for as long as you want. So it’s safe and costs a very tiny amount of money.
Warning
Gokyo Treks and Expedition Pvt Ltd terms and conditions are applicable only if you book your trip with us directly. If you book your trip with us through any of our travel agents or third party, you shall be liable to their terms and conditions. If any quires related to terms and conditions please feel free to Contact Us.